Patient communication for UAE clinics
Sahla answers WhatsApp, Instagram and calls in Arabic and English, books patients straight into your EMR, and brings them back for their next visit.
Sample figures for design review
Used by clinics in Dubai, Abu Dhabi and SharjahSample names
Marina Dental Al Noor Skin Palm Eye Centre Corniche ENT Creek WellnessHow it works
WhatsApp, Instagram, email and missed calls land in one place your whole front desk can see.
The AI receptionist offers real slots from your EMR, books the doctor and room, and sends the deposit link.
Reminders before the visit, aftercare after it, a review request, and a recall when the next one is due.
Product tour
Pick an area to see how your front desk works with it day to day. All data shown is sample data.
No more switching between clinic phones. Every conversation has a clear status and owner.
It answers price, insurance and doctor questions in your clinic's voice. You choose what it sends on its own and what needs a person's approval.
Yes, we accept Daman. A cleaning is AED 350 and is usually covered by your plan. Would you like to book this week?
Book the doctor, room and equipment in one step. Your EMR updates on its own.
Deposits and invoices are paid from WhatsApp, and the status appears on the patient's record straight away.
Switch on the messages you want. Every reply comes back to your team's inbox.
From ad click to booked visit, by source, doctor and channel.
Sample bookings for design review.
Results
First reply to every enquiryAgainst 22 minutes when staff reply by hand.
Fewer no-showsAfter a 24-hour WhatsApp reminder and a deposit link.
Enquiries answeredIncluding after-hours and weekend messages.
* Sample figures for design review. Replace with real, sourced data before launch.
“We used to lose a third of our enquiries after 6 pm. Now every message gets an answer, and the front desk can focus on the patients in front of them.”Operations manager, Marina Dental (3 branches)
| Measure | Before | After 90 days |
|---|---|---|
| Unanswered enquiries | 31% | 4% |
| First reply | 22 min | 5 sec |
| No-shows | 18% | 9% |
Specialties
Integrations
Your EMR stays the record of truth. Our team sets up each connection for your clinic.
Example list — confirm with client
Security and data
Decide who sees and exports patient data, per team and branch.
Every sign-in, change and export is logged with time and user.
Hosting location is stated in writing before you go live.
We state which model processes messages and where, and you can switch AI off for any channel.
Pricing
Every plan includes all channels, the AI receptionist and setup. We confirm the final price in writing.
One clinic and a small front desk.
Groups with 2 to 15 branches.
A contact centre for every department.
Prices in brackets are placeholders to agree with the client. On phones, swipe to see every plan.
FAQ
From clinic owners and operations managers.
A live 20-minute demo, set up around your channels, doctors and EMR.